HOW TO ORDER
Our stock units are ready to ship within 1-2 working days. Collection units and custom orders take 6/8 weeks delivery time for HD/Swiss lace front wigs and 8/10 weeks for HD/Swiss full lace wigs.
We offer custom orders which allows our clients to choose any hair colour of their choice, please send pictures to ensure we match the hair colour as close as possible.
Our Collection units are popular hair colours we have created for our clients. We can add a thicker hair density to your unit to create fuller ends or a lower density to create the hair to look finer, which ever you prefer. Once your order is ready we always send pictures for you to confirm before sending, if there are any changes you would like we can do for you.
We really want you to love your unit so offer refunds/exchanges on all our stock, collection and custom units if for any reason your not happy, as long as we receive back in its original condition. We offer free return shipping for international orders.
To provide a quote for a custom order we require the hair length, hair colour and your cap size. Our hair length is measured from the roots at a middle parting to the ends, please measure to ensure your happy with the length. Please see our cap size chart on the link below, we require the 1st and 2nd measurements to ensure the best fit:
We offer 5% discount and no vat for clients with medical hair loss. To process your order please email a signed copy of the vat exemption form below and fill in your details at checkout so we can then remove vat being charged. If you prefer to make the purchase with the vat included we can refund the vat once we have received the vat exemption form.
Vat is only charged in the UK, if ordering outside the UK you will not be charged vat.
Please email us at firstname.lastname@example.org with any questions.
Thank you, Fabulace Beauty : )